Migration Support

We installed a new download system on July 5, 2015. The logins to the older system no longer work. If you ordered the 1994 Perspective Series on that date or earlier and want to download it again, you will first need to be migrated to our new system. Here is how:

  1. Click here to initiate a free membership. If you already have an activated membership (either free or from a more recent video order), skip to step 3 and we will consolidate your Perspective access with that membership.
    NOTE: Unless you clicked an activation link and set up a  username and password for this site, you do not have an activated membership.
  2. IMPORTANT! Watch your email for an activation link (please don’t forget to check your spam folder!) and follow that link to set up a username and password. If you do not see the activation link, see Activation Link Support.
  3. Complete the form at the bottom of this page. Please do not submit the form unless you have an activated membership. It will delay processing time significantly.

We will locate your record and migrate you. This is done manually but usually takes less than 24 hours (excluding weekends and U.S. holidays). Incomplete or incorrect info will extend processing time.

We will notify you as soon as your access is ready.

Thank you for your patience!

Migration Request

  • We usually respond within 24 hours (except weekends and U.S. holidays).
  • Be sure your email is valid or we won’t be able to reach you!
  • Missing or incorrect information can cause delay.
  • It is important to stress that you must have an activated membership before we can migrate you.