FAQs & Support

We try covering all the bases in the FAQ section of each of these support pages. It’s the fastest way to get most answers. If we missed something, you can use the support form at the bottom of the most relevant support page.

  • Video Support — for issues related to video downloads
  • Activation Link Support — if you did not receive your activation link within an hour of placing your order (this only applies to downloadable purchases)
  • PayPal Receipt Support — if you don’t get your PayPal receipt within 24 hours of placing your order
  • Migration Support — if you ordered Marshall’s Perspective series prior to July 5, 2015 and need to download it again
  • General Support — for any other issues