On July 6, 2015, we installed a new download system. We kept the old one for a few months for the benefit of customers who had not yet downloaded, but it is now deactivated and we will need to migrate those customers…
If you purchased Marshall’s 1994 Perspective Drawing Series prior to July 6, 2015, here is how you can regain access:
- Set up a free membership. If you already have and activated membership (free or from the purchase of another product), skip to step 3 below.
- Watch your email for an activation link (remember to check your junk mail folder!) and follow that link to complete your registration. If you do not see the activation link, click here for activation link support.
- Complete the form at the bottom of this page. (You may include a comment, if necessary, at the top of the PayPal receipt field.)
- We will locate and update your record manually. It usually takes less than 24 hours (excluding weekends and U.S. holidays) to finalize your access if you provide your receipt. We will notify you as soon as it’s ready.
Thank you for your patience!